Terms and Conditions

Copyright Information

All content on Nick Bailey’s website is protected by copyright law. Any use for such purposes must properly credit the author or the photographer.

Any redistribution or reproduction of part or all of the contents in any form is prohibited.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Payment

All transactions are processed via SumUp and all major credit cards in pounds sterling.

Delivery

As every book is personally signed, please allow up to 10 working days for UK delivery due to Nick’s work commitments. Delivery times for international orders may vary but each order is tracked and dispatched and may be subject to import duties and tax. Additional charges must be at the customer’s expense. Nick has no control over these charges and accepts no responsibility for any additional overseas costs. All books, unless otherwise stated, are in good condition.

Shipment within the UK is sent via Royal Mail’s second class service. Shipments outside of the UK will be sent via Royal Mail’s standard Airmail service.

Returns

Products may be returned if you notify us via email within 7 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place. We are not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods we will refund your payment within 7 days minus the costs of initial shipping and packing charges.

Damage

If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact Royal Mail who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to the Royal Mail, risk of loss passes to the customer.

Webinars

Once you have purchased a webinar, you will be sent a link to Zoom. If you cannot attend or your internet connection breaks down we will endeavour to get you access to a recording; however we cannot always guarantee this, in which case we will refund you.

We use Zoom, an easy to use way to view online, which does not rely on you downloading their application. Purchasers will automatically get the Zoom access URL on their confirmation. We will also contact all ticket holders the day before the event with this unique event URL. Any links must not be shared with others or passed on to third parties, they are solely for individual use by those that have paid for the webinar.

If you have questions or comments about this notice, you may email us at notabenehorticulture@gmail.com or by post to:

Nota Bene Horticulture Limited
Norfolk House
Hamlin Way
Hardwick Narrows
Kings Lynn PE30 4NG
United Kingdom